Our Privacy Policy

Grant Engineering ("we" or "us") are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal/business data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal/business data and how we will treat it.

How we collect your data
Your information is stored by us when you contact us about any of our company's services by telephone or email. We treat it with the utmost care and take appropriate steps to protect it.

Information we hold.

The following information is held by us in a secure environment:

• Your Name
• Company Name
• Full Address
• Telephone and/or Mobile Number
• Email Information
• Website Information

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information or services when you request it.
• To notify you about changes to our service.

Disclosure of your information

Will we not disclose your information to third parties (unless instructed to do so by you in writing) except in the following circumstances:

• If we are under a duty to disclose or share your personal/business data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of Grant Engineering, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

Your rights

You have the right to ask us for the status of your current personal/business data.
You can request this by email to enquiries@grante.co.ukor in writing to: Grant Engineering, Chipping Campden in Gloucestershire

You have the right to ask us to remove or update your personal/business data
You can request this by email to enquiries@grante.co.uk or in writing to: Grant Engineering, Chipping Campden in Gloucestershire.

How we protect your personal/business data

• We secure access to all transactional areas of our websites using ‘https’ technology.
• Access to your personal data is password-protected.
• We use industry standard protection software and hardware programmes to help ward off vulnerabilities and attacks

Outbound Links

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Our Systems

Our in house systems and servers use the latest firewalls and virus protection software and hardware.

Unfortunately, the transmission of information via the internet is not completely secure. Although we use recommended up-to-date software and hardware for your personal/business data, we cannot guarantee the security of any data transmitted via the Internet; any transmission is at your own risk. Once we have received your information, we will use strict procedures and standard industry software and hardware to try to prevent unauthorised access.

Contacting the Information Commisioners Office

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113. or visit their website at www.ico.org.uk/

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